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Months after Recall Many GM Cars Still Have not Been Repaired

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Almost nine months after General Motors began recalling millions of its cars for an ignition switch defect, nearly half of the vehicles still have not been repaired.

GM recently said it has taken steps to improve outreach to owners who have not yet scheduled repairs, including the use of social media and a new call center with a staff of 72. But many owners who requested repairs months ago are still waiting for the work to be done, The New York Times reports. Some owners have contacted federal regulators to ask why it is taking so long and they have raised safety concerns about the long waits. Thirty deaths have been linked to the defective ignition switch and a recent crash death may also be linked to the switch. On October 9th, 25-year-old Brittany Alfarone was killed in a crash in her 2006 Chevrolet Cobalt, one of the recalled models. Deirdre Betancourt said her daughter had twice tried to have the car repaired but had been turned away by two dealers.

Police are investigating the cause of Alfarone’s single-car accident, which may be the fault of the ignition defect. In cars with the faulty switch, the ignition can unexpectedly shift out of the “run” position, shutting off the engine and disabling the air bags. Ms. Betancourt said her daughter had experienced such a shutdown a few weeks before the fatal accident, when she hit a bump on a parkway in the Bronx, the Times reports.

GM is currently the subject of a federal criminal inquiry and investigations by Congress and federal safety regulators over its ten-year delay in ordering a recall for the defective switches. And there is growing concern about the company’s handling of the recall itself. GM says it has manufactured enough parts to fix every car, but as of last week, only 53 percent have been repaired, the Times reports. Dealers are having difficulty scheduling the repairs and many owners of recalled cars say they have no choice but to continue driving those cars. disclaimer: This article: Months after Recall Many GM Cars Still Have not Been Repaired was posted on Thursday, November 6th, 2014 at 5:53 pm at and is filed under Product Liability Lawsuits.

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